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I got charged by O2 7,99 for Verbindungen & Services and I’m not sure what did I use for them to charge me this, can someone clarify this and if I can get these refunded? My package is for 33 Euros per month for unlimited data. 

Also can someone help me if I can cancel my contract with O2 for a prepaid sim and get a postpaid one with the same number?

27.12.2023 12:58 o2_Katja: moved from Mobilfunkvertrag

Hi @akhtar1799, 

Check the following link to see if you have a subscription: https://www.o2online.de/entertainment/wallet.

It could be an o2 Games subscription for EUR 7.99 per month, for example.

Kind regards,
Alex

 

Thankyou so much! It was a games subscription 🫠🫠🫠🫠 idek when it happened??

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