Hello @juanGracia,
welcome to our o2 Community
We will be happy to check what offer we have for you. 
Would you also like a mobile phone? 
Kind regard, Solveig 

Hello Solveig,

No, I don’t need a new phone. I’m only interested to find a cheaper tariff.

Kind regards,

Juan

Hello @juanGracia ,

I would be happy to check whether I can fulfil your request. First of all, I need your phone number and the 4-digit personal identification number. I have therefore sent you a private message from o2_VVL. As soon as you have answered me here, please get back to me here in the thread.

Kind regards,
Maren

Hello @juanGracia ,

So far you have not responded to our questions in the PNs. Are you still interested in an offer? 

Best regards, 
Maria

Hello @juanGracia 

since you haven't replied to o2_VVL's private message, I assume you don't need another offer?

Kind regards, Maren