Change from postpaid to prepaid

Hi @vinodmanjunath‌,

in order to transfer your number to a prepaid SIM card, please contact us shortly before your contract is up. We will then release the number and you can transfer it. To do so, please log onto your Myo2 account when you have your Prepaid SIM and follow these steps:

Log in (or register) to www.o2online.de/mein-o2 with your Prepaid SIM Card information

--> move to "Tarif & SIM Karte" (Contract and SIM)

--> move to "Vertrag verwalten" (manage contract)

--> move to "Rufnummer zu o2 mitnehmen" (mobile number transfer) and click on "weiter"

--> fill out the form as follows:

The part I painted yellow and then crossed out is where your new Prepaid number, which is first registered to your new SIM when you receive it.

Just below, where it says o2 Prepaid/ Loop, you will then have to choose o2 Postpaid. As I was using an o2 Postpaid Account, this option was not available to me at the time.

I hope that this is understandable, unfortunately we do not have this document in English.

Kind regards,

Nico