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Cant Verify My Email

  • April 4, 2022
  • 2 Antworten
  • 43 Aufrufe
M
Besucher:in

I have purchased a prepaid plan and had go through the video identification. I received an email that asked me to confirm/ verify my email address. When I press the link, it said the email are not register. So I register with the phone number that I purchased and waited for the SMS code but it did not come. I dont know what can I do

Lösung von o2_Jessica

Hello @melisssaaa,

thank you for your enquiry and welcome to the community! 💙

As it is, there were corresponding technical problems.
Did you possibly try it again today?
Did you encounter the same problem?

Kind regards
Jessica 🌻

    2 Antworten

    M
    Besucher:in
    • melisssaaa
    • Autor
    • Besucher:in
    • April 4, 2022

    I also cannot verify my email address, What shall I do? I cant use my sim card

     

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • Lösung
    • April 5, 2022

    Hello @melisssaaa,

    thank you for your enquiry and welcome to the community! 💙

    As it is, there were corresponding technical problems.
    Did you possibly try it again today?
    Did you encounter the same problem?

    Kind regards
    Jessica 🌻

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