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Hallo,

 

I recently started a HomeSpot contract and have the connection working. I am trying to register with Mein O2 but it is asking for the phone number for the HomeSpot SIM. I do not have this phone number. The only information I have been provided with the phone number had the majority of the number redacted with xxx.

 

Is there a way I can get the phone number for the HomeSpot SIM? This appears to be a similar situation to the one here: 

 

edit o2_Solveig 28.02.2023, 11:54 Uhr verschoben von o2 Mobilfunk → English o2 Community : Mobile 

Hi @MarmiteOverlord ,
thanks for message us here in our community 💙
Which router are u using? Normaly you should be able to receive short messages.
One was sent, during the activation process and should be available in the surface of the router. 

kindly regards
Michael

Hallo Michael,

Thank you for responding. I have the HomeSpot 2 LTE. I checked in the router and there are 2 SMS messages in the Inbox. They are identical, both reading:

Guten Tag, bitte überprüfen Sie Ihr E-Mail-Postfach und schließen Sie die Bestätigung Ihrer E-Mail-Adresse ab. Ihr o2 Team

I’m not able to see the the phone number that these messages were sent to.

Best Regards,

Lee

@MarmiteOverlord 
good to see that you are receiving short messages, unlucky that there wasn´t the message with the number available. 
I sent you a private message for legitmation reasons, after this process i will be allowed to provide you with the number. 

kindly regards
Michael

@MarmiteOverlord thank you for the communication, here in the thread and via personal message. 😍
I am glad to provide you with the missing number. If there is anything left we can do for you, please write us. You´re allways welcome. 

best regards 
Michael

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