Frage

cancelled mobile phone contract


opened my o2 page and saw a link to the early phone contract, I clicked on it and felt I was just going to see some information. The next thing I saw was I have stopped my contract with o2. And the remaining bill will be sent to me to pay up. How do I stop this transaction and continue with the monthly billing for my mobile phone

 

edit o2_Manga: verschoben nach Englisch o2 Community: Mobile


3 Antworten

Hi @Minnaphil 

 

welcome to our community. :slight_smile:

Which type of mobile phone are you talking about? Could you please give us more details?


Greetings

I purchased a Note 10plus. So the contract is to run for 36months. Only gone as far as 2months, before this mistake was made.

@Minnaphil 

calm down, nothing bad happened :relaxed:

The purchase contract is still ongoing, we have no indication that something was changed.

 

Greetings

Deine Antwort