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Cancelled contract early, but still getting charged?

  • February 22, 2020
  • 1 Antwort
  • 185 Aufrufe

I have successfully canceled my contract early because I moved away from Germany. My contract ended 1st Feb and I received the email saying ...

“We will cancel your contract with the number +49 (0) 176 XXXX XXXX in advance to February 1, 2020. 
For the early cancellation of your contract we will charge you as agreed 53.17 EUR.”

I paid the 53.17 via another bank account cause my German one is now closed. But today I get another invoice for 10.16. What is this for? As I thought the fee of 53.17 was all I needed to pay ???

Edit by MXP_Alex: This is a public community. Please never post any personal information like phone numbers or customer numbers!

Lösung von MXP_Alex

Thread closed because of double post

Please find the other thread here: https://hilfe.o2online.de/english-o2-community-43/cancelled-contract-but-still-getting-charged-525021

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1 Antwort

MXP_Alex
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  • Lösung
  • February 23, 2020

Thread closed because of double post

Please find the other thread here: https://hilfe.o2online.de/english-o2-community-43/cancelled-contract-but-still-getting-charged-525021