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Hi,

 

Can I cancel my active tariff that I subscribed an hour back. It was my mistake that I continued with the tariff and I am also looking for a refund option on cancellation.

 

Edit by o2_Katja: Moved from prepaid to our english community

E-Mail: widerruf@cc.o2online.de

You can only revoke a pack and get the money back if you haven't used it.
If you have already used it, nothing more can be done.

I have not used anything. I emailed to the above suggested email address, awaiting a response back.

Hello @disco-hater,

thank you for your enquiry with us!
Do you only want to deactivate your currently booked Prepaid Pack S and get a refund, or do you also want to book an alternative pack in exchange?

Kind regards
Jessica :sunny:

Hello @disco-hater,

I have not received any feedback from you yet. Has your concern been resolved in the meantime?

Kind regards
Jessica :sunny:

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