Frage

Cancellation of my sim card

vor 4 Jahren
18 April 2020
1 Antwort
177 Aufrufe

Dear Sir,

My name is Yuya Doi.

I used O2 sim card (+49-17-6XXX-XX514), but recently I moved to Japan.

I think I will not use this sim card anymore.

May I ask you to cancel this card?

Best regards,

Yuya

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TBCMagic: Thread moved to matching sub-area

Edit by o2_Andrea: Verschoben zu English o2 Community: Mobile

1 Antwort

Hi @Yuya Doi,

thanks for contacting us here in our English community.

Your prepaid-card will be deactivated automatically. A written cancellation is not necessary.

I have already deactivated for you the package “o2 my Prepaid M” and the automatic debit. You still have a credit on your card. You can transfer this amount to your personal bank account. Just use this form: http://g.o2.de/pre-auszahlung

I hope I could help you and I wish you all the best in Japan.

Loving greetings,

Tobias

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