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Cancellation of my Contract before delivery

  • November 27, 2022
  • 5 Antworten
  • 64 Aufrufe
S
Besucher:in

Hi,

 

I ordered personally a handy with a contract yesterday in Paderborn Rauthhas shop. My order number is SDS465XXX. However, when I saw another mobile phone contracts on your website, I changed my mind to „“S22 Ultra 256 ohne simcard““ and Cancelling S22. I would very much like to cancel my order/contract before it even gets shipped. Because I do not want to feel the burden of returning the whole package to you. I wish there was a portal-like system where we can cancel our orders.

 

Best,

Farhad Sababi

Edit o2_Larissa 27.11.2022/8:49: Order number anonymized for data protection reasons, moved from Android → English Community : Mobile

Lösung von Bollermann

When you have signed a contract in Shops, ITS without "Widerrufsrecht" you can cancel it between 14 days for online or telephone orders only. 

 

Please go to the Shop on monday to try cancel it. 

5 Antworten

Bollermann
Legende
Forum|alt.badge.img+46
  • BollermannLegende
  • Lösung
  • November 27, 2022

When you have signed a contract in Shops, ITS without "Widerrufsrecht" you can cancel it between 14 days for online or telephone orders only. 

 

Please go to the Shop on monday to try cancel it. 

be kind 🙂 or be quiet🤫
S
S
Besucher:in
  • Sababif
  • Autor
  • Besucher:in
  • November 27, 2022

Tnx,I should try to get help at shop but im feeling sad, may be no chance to change! I hope “O2 can Do” that for me.

Bollermann
Legende
Forum|alt.badge.img+46
  • BollermannLegende
  • November 27, 2022

You can cancel the s22 with contract only in this Shop. 

be kind 🙂 or be quiet🤫
S
S
Besucher:in
  • Sababif
  • Autor
  • Besucher:in
  • November 27, 2022

Thank, I will try it! #cando #o2 #o2cando #o2_can_do

o2_Andrea
  • o2_AndreaTeam
  • Team
  • November 30, 2022

Dear @Sababif ,

welcome in our community. 🎄

Unfortunately, it is not possible to cancel orders placed in a shop unless the shop agrees, as @Bollermann has already correctly written. Have you already contacted the shop?

Kind regards,

Andrea

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