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Hey! I have paid option +2.5GB, how can I cancel it? I do not need it anymore

Hello @Mariia_D,

You can cancel the speed option in „Mein O₂“ under Tariff & SIM card for Internet & 5G.

Best regards

I tried, but can not find the button in this section. Only how to add, but not cancel

See your screenshots now

 

Hello @Mariia_D,

What's your tariff called?

Best regards

Hello @Mariia_D ,

welcome to the o2 Community 💙.

The speed options have a run time of a month, I see that you’ve managed to queue up the deactivation of the pack to the next possible date.

 

Kind regards, Sven

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