cancel authorization

Dear all,

How can I cancel authorization for Telefónica Germany GmbH & Co. OHG to collect payments from my account by direct debit?

Note: my O2 is a prepaid loop.

Thank you in advance.

edit o2_Solveig 18.10.2022, 20:53 Uhr verschoben von Mobilfunk zu Hause → english mobile

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Lösung von o2_Jessica 21 October 2022, 11:29

Benutzerebene 7

Hello @abahmed,

thank you for your enquiry with us in the community. 😊
A direct debit mandate must generally be revoked in writing.

Kind regards
Jessica 🍂

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