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Can you check my account?

  • November 30, 2019
  • 3 Antworten
  • 310 Aufrufe
A
Besucher:in

I missed a payment and send payment via bank transfer according to the instructions on Nov 28th. I also referenced my customer # which is 60xxxx34. Can you confirm you received the payment?

 

Edit o2_Flo: Costumber Number anonymized.

Lösung von o2_Andrea

Hello @Alex208KarlMarx ,

 

in order to help you with your request, I need your mobile phone number and your four-digit personal customer ID. I'll send you a private message from o2_Support.

Please leave a short hint here, when you answered my private message.

 

Kind regards,

Andrea

 

Edit by o2_Andrea: changed message languange

3 Antworten

o2_Andrea
  • o2_AndreaTeam
  • Team
  • Lösung
  • December 4, 2019

Hello @Alex208KarlMarx ,

 

in order to help you with your request, I need your mobile phone number and your four-digit personal customer ID. I'll send you a private message from o2_Support.

Please leave a short hint here, when you answered my private message.

 

Kind regards,

Andrea

 

Edit by o2_Andrea: changed message languange

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A
Besucher:in

Great thanks for the follow up

o2_Solveig
  • o2_SolveigModeratorin
  • Moderatorin
  • December 10, 2019

Hi @Alex208KarlMarx ,

 

good to see that your problem could be solved.:grinning:

 

Many Greetings, Solveig

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