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I just bought the os 1,5gb prepaid sim for rewe. I tried to activate the sim by filling out the application form online at o2.de/freischalten. I entered all necessary information there except my bank info. All the info I put in is correct and I have now tried it 20 times… as it rejects my application. It says the info is inccorect, when it is 100% accurate! I skipped the bank info part as I wish to fill out the info later (I just arrived in Germany… I can’t open up a bank account unless I have a valid phone) 

 

Can you please help? Thank you! 

 

edit o2_Manga: verschoben nach Englisch-Mobile

Hi @sozthebest, 

 

welcome to our English community. :blush:  

 

I regret that you are not able to use your prepaid-card correctly. 

 

Is the issue already solved now? 

 

In order for you to use your prepaid-card, you need to go through a verification-process, either by video-ident or post-ident. Please see all the details here in this link: https://freischalten.o2.de (You can switch to English language). 

 

I hope, I could help you with this information. 

 

I you have any further questions, do not hesitate to contact us here in our English community. 

 

Loving greetings,

Tobias

 

 

 

 

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