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I cannot open my bills. It redirect me to O2 community. Moreover I cannot even login in o2 app via S10 plus. Kindly solve my issue.

Hi @Shuvam

 

welcome to our English community. 

 

I am happy to help you to get access to your online-bills. Did you already register yourself at “Mein o2”? 

 

Just check the instructions here: http://g.o2.de/WIA 

 

If you have registered at “Mein o2”, you will get access to your newest bill here: http://g.o2.de/rechnung-aktuell

 

I hope I could help you with this information. 

 

Loving greetings,

Tobias


Hi Tobkas,

I have registered and can log in via chrome. But whenever I try to open my bills section it redirects me to O2 community instead. Moreover, when I try to login in my O2 app it gives me an error 403.

Kindly resolve my issue asap. I have seen many people facing the same issue in this community.

Regards,

Shuvam Gupta


Hi @Shuvam

 

please register your mobile phone number new under this link: https://login.o2online.de/idm/#/registrieren/start 

 

I hope that works so that you can check your bills. 

 

Loving greetings,

Tobias


Hello Tobias,

Its showing already registered. Kindly solve my problem🙏 please.

Best regards,

Shuvam Gupta


Hi Shuvam, 

 

thanks for your reply. 

 

Before I transfer your issue to our technical department, I need some details from you. Therefore, I have just sent a private message via @o2_Support to you. Please reply there to my request. 

 

Thanks a lot. 

 

Loving greetings,

Tobias


Hi @Shuvam ,

 

if you have any further questions, do not hesitate to contact our English community. We are always ready to help you. 

 

Do you already know PRIORITY ? Take a look :wink:

 

Kind Regards,

 

Solveig


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