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I had a o2 contract (data L - 60GB) for 2 years: May 2019 - April 2021.
I want to take a new contract now (unlimited data) for 2 years: July 2021 - June 2023.

I lost my old sim card, but my account is still active (90 days not yet over).

Can I take a new contract with a new sim card but retain the old o2 number ?

 

edit by o2_Katja: Verschoben in unsere Englisch Community

No, but you could port your old number to a different provider (prepaid) and then port it back to o2.


Thank you..
Well in that case I will just switch to a contract with Vodafone / 1and1 and port the number.


Hello @s.gang, welcome at our community.

I am very sorry that you canceled the contract. We could have extended your contract and simply switched to a new tariff.

So if you do a new contract with us, I'll be very happy to see you again. :relaxed:

Kind regards, Ines.

 

 


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