hello, i’ve deleted my old prepaid plan and I’d like to buy the o2 M with 6 giga per month. i have enough credit but i cant buy it neither with the app or the website. is it normal? i’ve tried for almost 1 hour already
Seite 1 / 1
hi, is your credit still valid?
Dial * 102 # to check the validity
The credit does not expire either. If the card is not topped up within 6 months after the last top-up, the available credit will be frozen in the following month. If credit is to be topped up again, the frozen credit is released again.
yes i have 38 euro valid till may 2022 and the plan i want to buy is 15 euro!
Hi
welcome to our community. 
Did you finally succeed purchasing the package or are you still in need of assistance?
Greetings
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
