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Blocked SIM card

  • November 1, 2020
  • 3 Antworten
  • 108 Aufrufe
N
Besucher:in

Hi there,

My prepaid sim card was switched off after a late payment due to a banking issue. I’ve since paid the missing amount but my sim card has not been switched back on. I am currently unable to receive calls or SMS’s. How can I solve this problem? 

Kind Regards

 

Edit by o2_Katja: verschoben Richtung Englisch

Lösung von Denner

Best way to call the hotline. How long between switch off and paying?

    3 Antworten

    Denner
    Legende
    Forum|alt.badge.img+40
    • Denner
    • Legende
    • Lösung
    • November 1, 2020

    Best way to call the hotline. How long between switch off and paying?

    42! 07.99
    N
    Besucher:in
    • No Service Sim
    • Autor
    • Besucher:in
    • November 1, 2020

    Each time I called they didn’t have English speakers. And I’m not too sure on the timeline but I think I caught it about a week in. 

    Denner
    Legende
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    • Denner
    • Legende
    • November 2, 2020

    Then ask a German speaker to do the call for you.

    42! 07.99
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