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I have requested number porting form o2 to another provider, which was accepted and will be ported out on 14th April 2021. I have balance of 23+ euros (after paying porting fee). What will happen to my balance? Will I be able to withdraw that balance to my bank account?

Hallo,

 

für das Restguthaben nutze bitte nachstehendes Formular* oder schreibe einen formlosen 2-Zeiler 

* https://www.o2online.de/assets/blobs/pdfs/prepaid-guthabenauszahlung/

 

Gruß 

whom to write an informal 2-line? and how?

Hi @nileshwagholikar, 

 

nice that you came into our English Community. 

 

@Sandroschubert was already so kind to mention the link for you in order that your remaining amount is transferred to your personal bank-account. Just fill it out and send it to the following address: 

 

Telefónica Germany GmbH & Co. OHG

o2 Prepaid-Kundenbetreuung

90345 Nürnberg

 

We do not need any further message together with this document. 

 

Thanks a lot. 

 

Loving greetings,

Tobias

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