Hello,
I thought I instructed my bank to make automatic payments for my phone bill ( I was told by the person at the store) and now I am getting a reminder saying that I still haven't paid my bill. How do I pay online or set up a automatic payment instructions?
Thanks
Edit by o2_Tatjana: moved thread to an other category
Hi
The message you received is a payment reminder for the deposit for the phone, you ordered from us.
Did you ordered the phone in a o2 shop (or online) and gave a permission for direct debit for your bank account to o2?
Best regards
Juliane
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