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Dear O2 Team,

 

I am unable to complete my MacBook order as it gets declined automatically every time. I receive the following email after placing the order:

 

Good day,

Thank you for your interest in our My Handy offer.

Unfortunately, we have to inform you that we cannot fulfill your order.

 

Could you please assist me in resolving this issue?

 

Thank you,

Rohit K. S.

Edit o2_Kathi 19.12.24 Verschoben aus dem Bereich o2 my Handy & Finanzierung zu English o2 Community: Mobile + Full name removed for privacy reasons

Moin Moin ​@rohitsaini 

In the answer is a Adresse, if you would like to get a reason please write a letter.

 

Hello ​@rohitsaini,

Welcome to our o2 Community. 😊

It's a shame that your order has been rejected. As schluej has already mentioned, I can't give you any information as to why. You would have to contact the address given in the rejection letter for more information.

Kind regards, Lea

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