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Hallo comunity. I have a prepaid o2 account and I order a new simcard on saturday since my cellphone got stolen. I recevied an email on monday that the new simcard was on his way. However i havent received anything yet. Do you know on average how long it takes a delivery of a simcard?.

thanks

 

Hi!
The delivery takes up to 5 working days. Wait should wait until Saturday.
Did you check your address before ordering? 


Hi¡

Thanks for the information. Yes, i check my address and it is correct. Hopefully i get the simcard soon.


Hello and thanks for your help, @TBCMagic :thumbsup_tone1:

 

@dianamarcela , nice to meet you in our o2 community. :relaxed:  Is the sim-card now arrived? Do you have feedback for us?

 

Best regards,

Marc


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