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Adjusting spacing of first name of the account

  • April 6, 2021
  • 2 Antworten
  • 18 Aufrufe

Hi, I would like to adjust my first name as it is supposed to be two words but the spacing is removed in the between. I need to make it accurate to align with my ID so that I could arrnage opt-in. It seems I can't change it by myself as I am using prepaid. Thank you!

Lösung von MXP_Alex

Hi @evaf,

to change your name you have to send a copy of your ID card to o2 via FAX or mail.

Kind regards,
Alex

2 Antworten

MXP_Alex
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  • Lösung
  • April 8, 2021

Hi @evaf,

to change your name you have to send a copy of your ID card to o2 via FAX or mail.

Kind regards,
Alex


o2_Ines
  • Moderatorin
  • April 13, 2021

Hello @evaf, welcome at our community.

Is everything okay now,  with the kindhelp from MXP_Alex?

Kind regards, Ines.