Sorry, I don’t understand. Should I send an email to that address?
yes, exactly.
*I hereby revoke the early repayment of my my Handy contract*.
thank you, i’ve sent the email. I hope they can cancel it since I’m only a student and it would be a major setback for me.
Hello @ramprvsad,
welcome to our o2 Community
I moved your thread to our English o2 Community
Great, that Bumer could help you with the way how to have the early cancellation of your my Handy cancelled again.
Please keep us updated here - if there are any questions, do not hesitate to ask them here
Best Regards,
Gerrit
@o2_Gerrit Can you please check and give me an update? I’ve received no follow up email or anything of that sort. I just want to know if it’s been cancelled or is in process of being cancelled because I’m super stressed about it.
Please wait, you will receive a reply to your email as soon as possible once it has been processed
Hello @ramprvsad
like Bumer wrote it takes some time. To revert the early termination is possible, but it depends on the termination date. If its not in the near future (in a few days) there is a good chance to get it revoked.
Best regards,
Michi