Hi,
I have paid all my bills, but the O2-Mein page still shows that my bill is not paid, and my internet speed is very low.
I am sending you the receipts and information that I have paid my bills.
Please update.
xxxxxxxxxxx
Best regards
(Customer data removed, o2 Michi)
Hi
welcome to our community. 
Did you check your Mein o2 Account right after the payment? If yes, updates about the payment status can be delayed a few days. In the invoice itself it also can be still an outstanding balance if the payment was made right after the billing.
Best regards,
Michi
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