Hi,
I ordered my HomeSpot Sim card on 27 October, it has been “in auslieferung” since 30th October, and it is still not delivered to me. Is there anything I can do to fix it?
Best,
Jonny
Edit o2_Sven 07.11.2023/12:09: Moved thread from o2 SIM-Karte: Bestellung & Aktivierung to English o2 Community: Broadband & Landline
Hello
welcome to the o2 Community 
.
Did you order the contract and simcard together with a router or was it just the contract and the simcard? While delivery can take a few days, as it was ordered more than a week ago that is a long time for it to still be “on its way”.
Kind regards, Sven
Hi Sven,
Thanks for the kind welcome!
I ordered just the contract and the sim card - no router. Indeed I am a bit surprised as I would’ve expected it within 3-5 days normally. Do you have a suggestion of what I should do?
Best,
Jonny
Hey
I hope the SIM card has reached you by now? Otherwise I would try to send out a new one!
Greetings,
Flo
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