Hi @Rutura 

welcome to our community. 

We can send you an offer by email. Would you please tell us which tariff you like and what kind of router you desire? Please be aware that in our new contracts the router has to be paid extra. So if you like to check to purchase your own device it might be cheaper. 

Is your email adress still correct?

Greetings​​​​​​

Hi Manga

Thank you for your reply. I’m looking for the tariff O2 My Home L or M, with the FRITZ! Box 7490 router and unlimited data.

Can you tell me if the 4.99 EUR per month for the router, is for 1 or 2 years?

What happens with my current contract and tariff that ends next year?

Thank you for your feedback

Rutura

Hi @Rutura 

When changing the tariff its always a contract extension für 24 month.

Can you tell me if the 4.99 EUR per month for the router, is for 1 or 2 years

The monthly rental fee for the Fritzbox 7490 is 4,99 Euro. You can cancel the router contract

every month, just with returning the router to us.

What happens with my current contract and tariff that ends next year?

Your contract will be extented for a 24 month.

If that’s  ok for you my colleagues can sent you an offer via e-Mail. 

Best Regards Matze 

Hi Matze

Thank you for answering these questions. 

In this case, please send me an offer for O2 my Home M and the router Fritzbox 7590.

The offer can be send to the email address connected to this O2 community account. 

Best regards

Rutura

Hi @Rutura 

I sent you an offer by email. Please check. 

I have to tell you about our product information sheet. 

Unfortunately it is in German.

If you agree to the offer, just confirm the email. Everything will be arranged as soon as possible.

Greetings

Dear @Rutura ,

have you had a chance to look at @o2_Manga 's offer?

Kind regards,

Andrea

Hi Andrea, 

yes, I’ve received the offer and already accepted. The new contract will start from 5th of January 2021

Thank you for your help

Rutura