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Frage

Umzug Status

  • 14 April 2020
  • 1 Antwort
  • 58 Aufrufe

Dear O2

 

I move to new home and want to move my internet. (By the way I was not using my internet since it was extended automatically from last December.)

so i went to Umzug page to write Formular but it says “Ihr Auftrag ist noch in Bearbeitung. Dies kann in Einfällen bis zu 48 Stunden dauern” for more than 1 week. Do i have to wait more? Or is there any problem with Umzug website? 

Let me know please, stay healthy and thank you! 

1 Antwort

Hi @Mijung Park,

 

welcome to our community. Unfortunately the request to move your broadband is defaulted. Please get in touch with our customer service by phone to do the order.


Greetings

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