Hello,

The previous tenant transferred his contract to me, I’ve accepted the offer today through the o2 website. 

Then the internet connection in my apartment immediately went down. I need it for work, so I was wondering how long will it take, so I can use the internet in the apartment again?

Please, help, I can’t believe the switch of the name in the contract made online should shut down the internet connection.

Thanks!

o2_Giulia, 24.11.2023, 08:53: verschoben von O₂ my Home: Vertrag & Tarife zu English O₂ Community: Broadband & Landline