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ATTENTION!I ordered a DSL internet tariff. It hadn’t even been 48 hours and I wanted to cancel it. Of course I can and I'm right because I didn't sign the contract. They answered me exactly the way I knew they would. You sent me the form. I filled it all out and sent it back. They did not answer. I waited. Then they called me on my cell phone. The first two times I didn’t answer because I didn’t see it. Then I called and wanted to talk to them, but they were silent for only 20 seconds and then I hung up. You probably recorded the conversation so it could be proven, and I have it on the phone. And that happened today. They have currently sent me a message that I have successfully ordered and that shipping has begun. They sent me hardware (routers). I will not accept it because I did everything right. Really irresponsible. I don’t suggest o2 to you at all! I do not suggest o2 at all! I do not suggest o2 at all! I don’t suggest o2 to you at all!

 

edit o2_Solveig: moved from  DSL→ English o2 Community: Broadband/DSL

Hello @grbicviktor ,

 

welcome to our o2 community :grinning:

 

In the meantime, the contract has been cancelled. It will take a few days to process.
Everything is in order.

 

Feel free to look around here in the o2 community. How about our Digitales Wohnzimmer: Der Community-Treffpunkt ?

 

Greetings, Solveig


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