Hello,

I received my last SEPA reminder many days ago but didn’t have the chance to send it back due the current situation.

However, I have checked that the information is correct in the system and in o2.de/meine-daten/sepa

I get the message: “Vielen Dank. Sie haben dem Lastschriftverfahren bereits zugestimmt.”

Also my last invoice was automatically paid as expected on 17/03.

Is there still a need to mail the SEPA document back? And if so, is there the option to do this via email to avoid leaving home?

Thank you