Skip to main content
Warum O2
Warenkorb
 Service
Lösung

Reschedule Telekom appointment

  • April 2, 2020
  • 6 Antworten
  • 264 Aufrufe
E
Besucher:in

Can someone help me reschedule the telekom appointment. The technician did come on the schedule date but he could not activate the connection and said that I need to schedule another appointment. I did receive a call from O2 but could not answer it at the time as I was in a meeting. I would be greatful if someone could help me schedule another apointment

Lösung von o2_Manga

Hi @eserrao,

 

welcome to our community. Unfortunately we are unable to schedule new appointments here. This is part of our customer service. Here is the phone number to get in touch with them:

 089-78 79 79 400

 

Greetings

    6 Antworten

    E
    Besucher:in
    • eserrao
    • Autor
    • Besucher:in
    • April 3, 2020

    I also tried calling the hotline number but unfortunately no one picks up

    o2_Manga
    • o2_MangaModeratorin
    • Lösung
    • April 9, 2020

    Hi @eserrao,

     

    welcome to our community. Unfortunately we are unable to schedule new appointments here. This is part of our customer service. Here is the phone number to get in touch with them:

     089-78 79 79 400

     

    Greetings

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    E
    Besucher:in
    • eserrao
    • Autor
    • Besucher:in
    • April 10, 2020

    I managed to get through and was able to reschedule the appointment

    o2_Michi
    o2_Michi
    • o2_MichiModerator
    • Moderator
    • April 18, 2020

    Hi @eserrao ,

     

    I just want to ask if everything is fine now with your DSL. :blush:

     

    Best regards,

    Michi

    E
    Besucher:in
    • eserrao
    • Autor
    • Besucher:in
    • April 18, 2020

    Yes the Telekom technician came by this week and activated the connection. It works fine now. Thank you

    o2_Larissa
    • o2_LarissaTeam
    • Team
    • April 20, 2020

    Hi @eserrao,

    I am happy that everything is working now and wish you a lot of fun with your o2 DSL connection.

     

    Kind regards,

    Larissa

    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica