Gelöst

Request for extension of contract

Forum|Forum|1 year ago
May 15, 2024
7 Antworten
88 Aufrufe

hkang
Besucher:in

Hello,

I have an O2 phone plan and home internet plan. The initial 2 year contract is almost over, and I would like to have it extended by a year. I am having trouble finding a webpage where I can do so and would like assistance.

Sincerely,

HK

Lösung von o2_Sven

Hello @hkang ,

if you have a mobile contract with us, you can extend this yourself through your mein o2. With our home internet contract any extension can only be done by customer service. If you did not ask for a cancellation of the contract, it will extend automatically month by month until you send in the request for the termination of the contract. So if you need the extension to be a year long, this is probably the smarter option.

Kind regards, Sven

+46

Bollermann
Forum|Forum|1 year ago
May 15, 2024

You can extend it for 24 month only.

Now you can cancel it every month.

be kind 🙂 or be quiet🤫

Gefällt mir

Bumer
Forum|Forum|1 year ago
May 15, 2024

do you want to extend because discounts are expiring?

Gefällt mir

o2_Sven
Moderator
Lösung
Forum|Forum|1 year ago
May 16, 2024

Hello @hkang ,

if you have a mobile contract with us, you can extend this yourself through your mein o2. With our home internet contract any extension can only be done by customer service. If you did not ask for a cancellation of the contract, it will extend automatically month by month until you send in the request for the termination of the contract. So if you need the extension to be a year long, this is probably the smarter option.

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr