Dear Team,
My customer number – XXXXXX
I am yet to receive the firstmonth bill and please let me know when will I get?
What will be maximum bill amount I will get.
Many thanks in advance
Regards
Denver
Edit o2 Antje: Customer Account Number removed
edit o2_Manga: verschoben nach Englisch o2 Community:Broadband/DSL
Hello
Your first invoice is usually issued within the first month after activation. Please note that it may include one-time fees like the activation fee.
If you have chosen to receive your invoices online, you will receive an email with a notification and a link to “Mein o2”. For registration and login please look here.
Please let us know if you have any further questions.
Kind regards,
Giulia
Ich habe bis jetzt noch nichts erhalten, und seine fast 20 Tage sind vorbei. Ist es möglich, von Ihrer Seite aus zu prüfen?
Hello
the invoice itself will not be sent via mail. You can download it either via our online portal in the “Mein o2” are or using our “Mein o2 App” on your smartphone after logging in with your credentials :-)
Regards,
Lars
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