Hello! Can an English-speaking chat help me? Order XXXXXXXXXX. I waited a week, but there was no delivery. Nothing was sent to the email about the order and its delivery. I can’t call the hotline because I don’t speak German or English. I am using google translate. Can you help me? If there is an employee who speaks Russian, I can call him or he can call me
Edit o2_Lars: Please never post any personal information in a public forum.
Lösung von o2_Lars
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Hello
In many cases our customer service is able to help by phone. You may also try our other contact possibilities like chat or WhatsApp. In most cases you will be able to communicate in english there :-)
Maybe you were already able to contact our customer service? Did you recieve everything that you needed to set up your intenet connection? :-)
Regards,
Lars
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