Hi Team,
The internet is not working for my O2 Homespot. Even when it works the speed is extremely slow.
When i visit the store for support, they asked me to raise the request online. Kindly request you to address the problem at the earliest as we’re all working from home and need the internet at the earliest.
Number: xxx038
Address: xxx
Regards,
Jeevan
Edit by o2_Andrea: persönliche Daten entfernt - Datenschutz
Hi
Do you know Basic? E. g.:
10 Goto 20
20 Goto 10
At the store they recommended you to ask online? I recommend you to ask at the store!
Just kidding ;)
Joking aside:
Please make a screenshot of the 3G/LTE-Status in your router’s menu. Make sure, you don’t show things like IMEI or serial number. Alternatively tell us your current ZIP Code or city and a street name next to you, not your private Address!
Greetings
Joachim
Hallo
since when are you experiencing these difficulties?
You can use the Network Check to find out more about the current situation:
https://www.o2online.de/netz/netzstoerung/
We’ll also gladly take a look at the surrounding stations. The screenshot
Best regards,
Kurt
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
