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O2 homebox 3 not working.

  • October 7, 2024
  • 3 Antworten
  • 55 Aufrufe
Q
Besucher:in

 
Hallo. 

My O2 homebox is suddenly not working. 
The LED of WLAN and DSL is stably lighted blue, but, LED of Internet still binlking with Red light. 
I already tried Reset Process but it was not worked. 
Is there any good solutions to fix this? 

edit o2_Gerrit 07.10.2024 moved to English O₂ Community: Broadband & Landline

Lösung von o2_Gerrit

Hello @Qwerasdfyxc,

I see that your address is affected by a disturbance of landline/broadband conenctions in your area, which is in the process of being resolved.

Also your connection is already registered as being affected.

I hope the disturbance is going to be resolved as quick as possible.

Best Regards,

Gerrit

    3 Antworten

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • October 7, 2024

    Hello @Qwerasdfyxc,

    welcome to our o2 Community 🙂

    If only the lamp for internet is blinking red it means that you have to enter the the login data again which you received from us via letter or e-mail.

    Please try to enter this access data after entering o2.box or 192.168.1.1 in the address field of your browser. Please click “weiter” and follow the instructions displayed.

    Best Regards,

    Gerrit

     

    Q
    Besucher:in
    • Qwerasdfyxc
    • Autor
    • Besucher:in
    • October 7, 2024

    Thank you for your reply. 

    I tried to push the button of Weiter, 

    but it didn’t worked, Because the Status der Erkennung des Zugangsnetzes said that Das Netz wurde nicht erfolgreich erkannt I guess… 
    Is there any network problem occurred in Berlin, Charlottenburg? 

    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Lösung
    • October 10, 2024

    Hello @Qwerasdfyxc,

    I see that your address is affected by a disturbance of landline/broadband conenctions in your area, which is in the process of being resolved.

    Also your connection is already registered as being affected.

    I hope the disturbance is going to be resolved as quick as possible.

    Best Regards,

    Gerrit

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