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I would like to cancel my o2 dsl contract before activation since I don't have a telephone line connection and the activation date is too late. 

Customer no- XXXXXX

I have concluded the contract on site but when asked they are not able to cancel it. Please do the needful. 

59065,Hamm

Edit o2_Matze 18:42 10.10.23 personal Data deleted for data protection reasons

The contract can only be terminated at the end of the agreed contract period in compliance with the period of notice. 
If you are still within the revocation period, you can revoke the contract. To do so, please fill out the “Widerrufsformular” and send it to the e-mail address given in the form. You have to do it yourself, no one will do it for you. 


When I tried to cancel my contract through Efax online The fax number 01805571766 is showing BLOCKED. Please suggest any other options. 

Thank you. 


To do so, please fill out the “Widerrufsformular” and send it to the e-mail address given in the form. 

 


Hello @shiba2023 ,

welcome to the o2 Community 💙.

Did you manage to revoke the contract in time with the help of blablup here, since the regular activation date is coming up now.

 

Kind regards, Sven


Hello Sven, 

Yes I have filled the form and have been able to cancel the contract. Thank you very much. 

Kind regards, 


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