Hello! I've Home S 50 with cable for almost a month. But today morning it has been almost 2 hours that there's no Internet. From the FritzBox menu, it says " Connecting " for the cable interface.
Edit o2_Sven 31.07.2024/10:17: Moved from DSL, Kabel & Glasfaser to English o2 Community: Broadband & Landline
Hello
welcome to the o2 Community 
.
Have you already gotten into contact with the technical department? Depending on if this is an issue that is only affecting your connection or a regional issue, you’ll have to contact them anyway.
Kind regards, Sven
Hello
Thank you for your answer. Could you tell me how to get in contact with them? Is there a number that I should call? And do they speak English?
Best regards.
Hello 
Yes, we do have an English service hotline. They will be able to transfer you to the English speaking technical support team.
Englisch Service-Hotline +49 (0) 89 66 66 300 81
Mo. – Fr. 8:00 bis 20:00 Uhr
Sa. 10:00 bis 18:00 Uhr
Best regards, Maren 
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