Hello.

I live in Bad Wilsnack and our house has O2 as an provider of our DSL, first of its very slow, like 6/1 Mbit.

But the big problem is really that the internet some days go down lika serveral times an hour some days just a few times a day, but i really think that over the two monts i lived here now it has not stayed up for a full day once.

I’m starting to suspect the line to the house or the “telekommunikationvermittlung” is bad or broken.

What kind of responsebilitys do you as a company have that the cables to the house is “fit for fight”?

Do you have any instructions(in english) for me to do the troubbleshooting on my own so there is no problem with the modem, router?

Do you offer other connection types like fiber optics?

edit o2_Matze  moved to english board