I made a new contract and beside that the device was so bad (two weeks to get the correct router for example) I got my first Rechnung which is totally different from what I sign for. I just can’t find who to speak about it. It’s easy not the contract that I have. I feel so frustrated with the service since I start this process with O2.
Edit o2_Kathi 18.12.24 Moved from the section o2 Home: Vertrag & Tarife to English o2 Community: Broadband & Landline
Steht alles in der Auftragsbestätigung , und die muss man auch kontrollieren. Für evtl einen Widerruf. Da du es nicht gemacht hast, ist Jetzt alles zu spät und muss den Vertrag bedienen bis zur MLZ.
I have my order confirmation and I have the exact details as on the first contract. It’s the same. This is not what I signed for.
Did you see the 2nd page? Is there
Einmaliger Anschlusspreis 49,99€?
Does O2 have a proper customer service. As I understand this is a community not a specific representative that can check my details. It’s totally a different charge from what I ordered and got by post.
The Anschluss Preis was 0 to pay because of the Angebote
The english Hotline: 089 6666 300 81 or you wait for a Moderator (O2_nickname) they can help you
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