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My activation date is too far. Is it possible to activate the connection sooner?

  • August 6, 2023
  • 4 Antworten
  • 91 Aufrufe

My activation date is too far. Is it possible to activate the connection sooner?

I can provide the mac address or other technical details if required.

Lösung von o2_Sven

Hello @pr_ati ,

welcome to the o2 Community 💙.

About how far out are we talking about here? You have to estimate that there is a minimum run up time for a new internet contract of about three weeks.

 

Kind regards, Sven

4 Antworten

schluej
Legende
  • August 6, 2023

Moin,

you are in Germany, no chance!


o2_Sven
  • Moderator
  • Lösung
  • August 6, 2023

Hello @pr_ati ,

welcome to the o2 Community 💙.

About how far out are we talking about here? You have to estimate that there is a minimum run up time for a new internet contract of about three weeks.

 

Kind regards, Sven


  • Autor
  • Besucher:in
  • August 6, 2023

@o2_Sven I applied on July 27 and the activation date is on August 24. I am in my new apartment without internet. 😥

 

@schluej If its done then I can tell this story of "that time when a rule was broken in Germany" to my grandchildren. 🤣


o2_Sven
  • Moderator
  • August 6, 2023

Hello @pr_ati ,

that is still close to the typical 3 weeks and there can be a number of reasons as to why it’s taking just that little bit longer. You could get a Testkarte to have internet for the time until the activation of your connection.

 

Kind regards, Sven