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Hello everyone,


I need to move to new house next to my house in same address and apartment end of March for some problem of my room. should I apply to company for my DSL number changes? If so, how should I proceed? 

To be honest, I just got contact from my landlord, and I don’t know yet what is the DSL number of my next house. how long does it take to change this number???

 

thank you in advance

 

Place a moving order.

 

Hello @Sibalzogatne ,

welcome to the o2 Community 💙.

Even if it is the same address, you’ll have to move the contract to the “new” address else you wouldn’t have any internet in your new place. You can contact the hotline for this as Bumer has already pointed out.

 

Kind regards, Sven

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