Skip to main content
Warum O2
Warenkorb
Service
Frage

Log into Mein O2

  • October 18, 2023
  • 10 Antworten
  • 61 Aufrufe

Dear all,

I have made a DSL contract with o2 and aready activated the internet today. I want to ask how to register for Mein o2 app? I only have a customer number in my hand, and don’t have the landline number. Where I can get the landline number?

Thanks!

27.10.2023 15:51 o2_Katja: verschoben aus Mein o2

10 Antworten

Vilureef
Legende
  • October 18, 2023

Hello @ZUCH,

This landline number should actually be in the letter with your access data. Alternatively, you can find it in the router's user interface.

Best regards


  • Autor
  • Einsteiger:in
  • October 18, 2023

Hi,

I didn’t receive the letter with the data yet. And I tried to enther router’s user interface, but the PIN from o2 by mobile message is not correct.


Vilureef
Legende
  • October 18, 2023

Hello @ZUCH,

What is your router called?

Best regards 


  • Autor
  • Einsteiger:in
  • October 18, 2023

Hi,

The router is o2-HB3-6742-XS.


  • Autor
  • Einsteiger:in
  • October 18, 2023

Hello @ZUCH,

What is your router called?

Best regards 

Hello, the  router is Home-Box 6742, WLAN is o2-HB3-6742-XS.

Thanks!


Vilureef
Legende
  • October 18, 2023

Hello @ZUCH,

The Homebox 3 does not need to be set up. https://youtu.be/qskC8xWQrXo?feature=shared

Best regards


  • Autor
  • Einsteiger:in
  • October 18, 2023

Hello @ZUCH,

The Homebox 3 does not need to be set up. https://youtu.be/qskC8xWQrXo?feature=shared

Best regards

I just want to get the landline number for registeration of Mein o2 app. I was told that I can find it on router’s user interface. 


Vilureef
Legende
  • October 18, 2023

  • Autor
  • Einsteiger:in
  • October 18, 2023

Hello @ZUCH,

This landline number should actually be in the letter with your access data. Alternatively, you can find it in the router's user interface.

Best regards

Hello,

Can I ask o2 to send me the letter with your access data again?

Bests,


o2_Sven
  • Moderator
  • November 1, 2023

Hello @ZUCH ,

we can of course send out the welcome  letter again, if you still need it. As Vilureef wrote, you shouldn’t need any of the data to use your internet connection with the HomeBox which means that you could also get the phone number in that way.

 

Kind regards, Sven