I need help to contact O2 and cancel my 2-year DSL contract. Following the O2 Goettingen Shop suggestion, I sent a letter to the company in (O2 Kundenbettrenung, Telefonica Germany Gmbgh&Co, 90345 Nurnberg) and asked to cancel my contract because I have to leave Germany. I sent it on September 26 and asked to be contacted via e-mail for further specifications. I still don't have an answer. This is very damaging because I will have to pay for a time that I am not using the service.
Is there another way to contact the company and make sure they get my letter? Kindly help me solve this issue. Thank you in advance.
Is there another way to contact the company and make sure they get my letter? Kindly help me solve this issue. Thank you in advance.
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Dear
I have sent you a direct message via our @o2_Support account so you can send us some details and we can look further into the matter.
Best regards,
Jan.
Hi
I hope my private message from
Best regards,
Jan.
Jan, your message was helpful, thanks a lot!
Best regards!
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