Why is it so hard to cancel the contract when I called, sent letter and the technician who came and stated that I cannot have cable internet from o2?
Why when I call they have no information regarding my current status?
They also say that I have active internet, where, only god knows .
Why will I have to pay the bill when there was no internet service provided to me ?
Hi
your connected account does not include a MyHome-Contract, so I’m guessing that you have mutliple account-IDs (you can check those on your bill), correct? If so, we’ll gladly contact you via personal message to exchange the data necessary to check in your Cable Contract (please don’t post personal information here) if you like.
Regarding the technician: have you managed to find out if the technician reported his findings back to us?
Best regards,
Kurt
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
