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Hi

 

My lanline number is XXXXXXX is giving connectivity issue over the last few months. The internet is extremely slow and disconnects frequently. 

Request for urgent support

 

Thanks

 

Edit o2 Antje: Number removed - transfered to English/Broadband

Moin Moin,

thats only possibel with a phone call!

U should be Abel to speak German, if not pleas ask some who could.

Service-Rufnummer

089 78 79 79 40 0 (zum Festnetzpreis)

Rufe diese Service-Rufnummer bitte möglichst von deinem Mobiltelefon aus an, da zur Problembehebung u. U. der Router neu gestartet werden muss und dadurch Anrufe vom Festnetz unterbrochen werden.

If you use the Service App 

https://www.o2online.de/service/dsl-hilfe-app/

the phone call could be shorter...


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