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Hello, my internet has been cuted because an overdo bill thats i payed 2 hours ago, do you know how long it takes to get the connection back, i am working online and need it ASAP

edit o2_Gerrit 04.07.2024 16:39 moved to English O₂ Community: Broadband & Landline

Edit o2_Kathi 09.08.24 Title made more meaningful

Hello @Hamzah jar,

did you pay your bills via standard or via real-time bank transfer? 

When your transfer has arrived and is cleared, your connection will be unblocked within up to 48 hours.

Best Regards,

Gerrit


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