Hi,
today I received a invoice from O2 but I haven't any active service, my latest service “O2 my Home S” canceled before first 14 days and I received cancellation confirmation!
regarding service cancellation, I havent access to O2 Account, also I couldn't see invoice details.
regards
o2_Giulia, 14.04.2023, 18:37, moved from O₂ my Home: Rechnung to English O₂ Community: Broadband & Landline
Welcome to the community 
You talkb about 14 days, had you submitted a cancellation or made use of your “Widerrufsrecht”?
Best regards
Steffen
hi and thanks,
I had requested to cancel the contract and received the following emails. (links attached)
XXXXXX
best regards
a.shirsavar
Edit o2_Sven 18.04.2023/13:44: Link removed
Hello
we won’t be accessing any kind of offsite datastorage, if you think that the replies that you received by email are important to this, then you can post a screenshot of them here, cleaned up off any personal information.
Kind regards, Sven
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