dear all,
ever since we moved to new apartment, on 31st July 2020 my internet connection breaks very frequently. tried to contact you or write email, but no success....where can I send in writing my complaint?
Edit o2_Lars: Moved from DSL/Router to English/Broadband
Moin Moin,
you should report your problem to this phone number 089 78 79 79 40 0
You could use the O2 diagnostic app to do a pre diagnostic.
My be the O2 Mod could help you, but you should try to use the phone number
Hello
I am sorry to hear that your DSL connection is not as stable as it should be. I had a look into this and as far as i see you already contacted our technical DSL team. They will have a deeper look into this and will try to fix this as soon as possible. As soon as they have any news or need more information you should recieve an SMS.
Regards,
Lars
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